Privacy Policy

1. Introduction

Mikaiyo ("we", "our", or "us") is committed to protecting the privacy and confidentiality of our clients and their data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in relation to our AI automation services, including the use of third-party platforms.

By engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Data: name, email address, contact information, billing information.

  • Business Data: client-provided data needed to automate workflows (e.g., CRM entries, forms, chat data).

  • Technical Data: browser type, device identifiers, usage logs.

3. How We Use Your Information

We use the information to:

  • Deliver our AI automation services.

  • Set up and manage automations through platforms such as ManyChat, n8n, and OpenAI.

  • Communicate with you regarding support, updates, or billing.

  • Maintain legal and regulatory compliance.

4. Third-Party Access and Processing

We integrate with third-party services (e.g., ManyChat, n8n, OpenAI) to power and deploy automations on your behalf. These platforms may process or store data you provide to Mikaiyo.

We do not sell your data.
However, we cannot control how third-party services handle data once transferred. Their respective privacy practices apply.

We recommend reviewing their policies:

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes above, unless longer retention is required by law.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure. We cannot guarantee the security of data processed by third-party platforms.

7. Your Rights

You may:

  • Request access to your data.

  • Request correction or deletion.

  • Withdraw consent at any time (may affect services).

Please email us at info@mikaiyo.com for any privacy-related inquiries.

8. Breach Notification

If we become aware of a data breach that may affect your data, we will notify you as soon as reasonably possible, in compliance with applicable laws.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

10. Contact

If you have any questions, contact:
info@mikaiyo.com